Privacy Policy
Last Updated: January 27, 2026
Introduction
ModernHelp Friendswood Towing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our services or website, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us when you request our services. This may include your name, phone number, email address, location, vehicle information, and payment details. We also collect information automatically when you visit our website, such as your IP address, browser type, and pages viewed.
When you call us for service, we may record your call for quality assurance and training purposes. We also track service details like pickup and drop-off locations, service type, and timestamps to manage our operations effectively.
How We Use Your Information
We use the information we collect to provide and improve our towing and roadside assistance services. This includes dispatching drivers to your location, processing payments, communicating with you about your service, and maintaining records for business purposes.
We may also use your information to send you service updates, safety information, or promotional offers related to our services. You can opt out of marketing communications at any time by contacting us directly.
Information Sharing
We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, insurance companies, and technology vendors. These providers are required to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, to respond to legal requests, to protect our rights or property, or in connection with a business transfer such as a merger or acquisition.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience and analyze site usage. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser, but disabling cookies may limit some website features.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. If you would like to review the information we have on file or request changes, please contact us. You can also opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Please note that we may need to retain certain information for legal or business purposes, such as records of completed services and financial transactions.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
ModernHelp Friendswood Towing
1110 E NASA Pkwy # 650, Houston, TX 77058
Phone: (281) 720-3257
Email: hello@friendswoodtowing.com